TL;DR: Verifiable good quality demography-specific reviews must be a basic access right to prospects, customers and product companies. This seems to be an open problem.
Problem:
e-Commerce has been one of the largest success stories on the internet for the past few decades
Today’s purchase experience lacks “touch-and-feel”. Users now rely more on customer reviews
Companies too rely on these reviews to improvise products in their future batches/cycles
We’re pestered by review farms and irrelevant feedback out of context
Gartner, G2 et. al. have tried to fix these issues, but lack decentralizaion in their ecosystem
Solution:
Build a DAO for genuine reviews by targeted demographic users verified by KYC-Ed ZK-proof wallet
PI is hidden away by the power of ZK proofs on the KYC data
Prospects and companies source honest reviews from specific demography they favour
DAO members identify themselves to a demography and provide genuine reviews for bounty/rewards
Employ AI to track common keywords and bucket them into weighted sentiments
Originally, we planned to use the following tech stack:
Matic / Polygon: The easiest ledger of choice today
Alchemy: Easiest guided access to Polygon Smart Contract development
10M3: Zk-proofed KYC-ed private BIP44 wallet, powered by MOI
Web3.Storage: Storing review data and related datasets
Spheron Protocol: To access Polygon Network
Covalent API: To query Polygon Network and apply NLP on review datasets
EPNS: To alert users on status of actions
Arcana Network: To share product insights with companies in a permissible manner
Router Protocol: Cross-chain settlements of bounties
React.js: Front-end web app for DAO activities
Node.js: For some middleware activities
Solidity: Not-so-smart contracts, duh!
We ended up only using the following due to proper tooling and support:
We could not use the following:
Discussion