✔ Productivity — Business is about money and bots go a long way in improving accuracy, efficiency while reducing costs.
✔ Risk Management — Businesses have several risk factors associated with them that have zero tolerance for error, such as requirements around finance, audit, regulatory reporting, etc. In addition, there is seasonal variation in customer inquiries making it difficult for operations managers to keep the lines optimally staffed with human beings. Bots are well-equipped to handle these scenarios.
✔ Entertainment — Modern-day bots come equipped with AI that allows them to customize their behavior to suit the user. They can play songs, tell jokes, add items to your shopping list, read out news and weather reports, etc.
✔ Exploration — People get drawn to the technology that simplifies their daily lives. They want to try it out and push it to the limits to see what it can and cannot do.
✔ Social — Working people are often lonely. They look to bots and digital assistants to kill time. Bots keep them company and can engage in meaningful conversation.
✔ Easy to track metrics — based on the outcome of an interaction between a user and a bot, it is easy to measure its effectiveness. This makes it easy for businesses to work the associated numbers such as Return on Investment, efficiency, accuracy, etc.
Chatbots also provide:
✔ Round the clock service
✔ Instant response
✔ Easy communication
This particular chatbox deals with health-related queries which answer all the basic questions in the medical field.
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