When payroll issues arise—be it a missed paycheck, tax form error, or employee data problem—you need immediate support. If you’re using QuickBooks® Payroll, you're in luck: there are multiple reliable ways to reach a live support agent who can assist you. This guide will help you connect with QuickBooks® Payroll Support through phone, email, or live chat, with step-by-step instructions.

Most importantly, keep these official QuickBooks Payroll® Support Numbers handy:
📞 1–855–694–6467
📞 1–877–200–7013

These numbers are direct lines to the Payroll Support Team, available Monday–Friday during standard business hours in the U.S.

Call QuickBooks Payroll® Directly at 1–855–694–6467 or 1–877–200–7013
The fastest way to speak with a live agent is to call the dedicated payroll support lines:

1–855–694–6467 for QuickBooks Payroll and QuickBooks Desktop
1–877–200–7013 as an alternate toll-free support line
When you call, you’ll be greeted by an automated voice system. Say “Payroll Support” or press the number corresponding to “Payroll” if prompted. This will route you to the payroll division, where trained agents can assist with anything from missed direct deposits to employee setup issues. Pro tip: Call between 8 AM and 11 AM local time on weekdays to avoid peak wait times.

Press 0 or Say “Agent” to Skip the Menu
To expedite your call, use this simple trick: after calling 1–855–694–6467 or 1–877–200–7013, press “0” repeatedly or clearly say “Agent” or “Representative” when prompted. This often bypasses the automated system and connects you directly with a live support person—especially useful if your issue doesn’t fit standard menu categories.

Use the Callback Option to Avoid Waiting on Hold
If support queues are long, QuickBooks may offer a callback feature. Instead of waiting on hold, you can opt to receive a return call when an agent is available. The callback usually comes from either 1–855–694–6467 or 1–877–200–7013, saving you valuable time, especially during payroll deadlines.

To use this feature:

Call either number.
Choose your issue or say "Payroll."
Wait for the system to offer a callback and confirm your phone number.
Make sure you stay near your phone to catch the call when it comes in.
Access Support Through the QuickBooks Desktop App
If you’re using QuickBooks Desktop Payroll, there’s a built-in way to request help from within the software:

Open QuickBooks Desktop.
Go to Help > Contact Us.
Type a short message about your issue (e.g., “Payroll not calculating”).
Choose the "Talk to a Human" or "Request a Callback" option.
A payroll expert will typically call you back from 1–855–694–6467 within the specified timeframe, ensuring that the agent who contacts you already has your account and issue context.

Start a Live Chat and Ask for a Phone Follow-Up
QuickBooks offers a live chat feature on its official support site. To use it:

Visit the QuickBooks® Contact Page.
Click “Chat with Us.”
Briefly explain your issue in the chat.
Type “Please call me at [your number]” if you want a call instead.
If your issue can’t be fully resolved over chat, a human representative will often follow up via phone from 1–877–200–7013, especially for time-sensitive matters like payroll processing errors or tax form corrections.

Email Support (For Non-Urgent Payroll Questions)
While QuickBooks doesn’t openly advertise email support for all services, some payroll-related inquiries can be addressed by filling out a form in the Help section of your account:

Log in to QuickBooks Online.
Navigate to Help > Contact Us.
Enter your question and select Email Support if available.
Responses typically arrive within 24–48 hours. For urgent issues, calling 1–855–694–6467 or 1–877–200–7013 is always faster, but email works well for non-urgent requests like documentation or payroll subscription questions.

Leave a Voicemail After Hours (And Get Priority in the Morning)
If you encounter payroll problems after hours, you can still call and leave a voicemail. When you call 1–855–694–6467 or 1–877–200–7013 outside of business hours, listen for the option to leave a message. Include:

Your full name and company
Contact number
A brief description of the issue (e.g., “Payroll didn’t run”)
Your message will be queued for a priority callback in the morning, often placing you at the front of the line when agents become available.

✅ Final Tips for Reaching QuickBooks® Payroll Support Successfully:
Save the numbers: Add 1–855–694–6467 and 1–877–200–7013 to your phone as “QuickBooks Payroll Support.”
Have your info ready: Gather your Company ID, Payroll Plan, and any error codes or screenshots before calling.
Stay patient but firm: Use “agent” or “representative” in your voice command to expedite your call.
By following these steps, you can efficiently navigate to the support you need, ensuring your payroll operations run smoothly!