The first challenge that needs to be addressed is the proper functioning of our QR codes. While researching about the conditions wherein QR codes fail to perform and, testing some of it out ourselves, we found out that there could be a few potential gaps that might directly affect the performance of our venture and might posses some serious implications of its own. These includes usage of poor quality QR-slips in the shops, poor contrast ratio, design color mismatch. Furthermore, we have also taken heed of the problem that overloading content onto the codes might inflict, which further slows down the scan and processing time on the server-side. This delay could deter potential customers and the retailer might miss out on valuable sales.
The second gap lies in the delivery aspect. As of now, we are flexible with the way customers want their products to get delivered. The retail shops can either choose to partner with us or can continue with their own delivery service. The problem that lies with the latter is that the retailer might overcharge the customers and this way the cost management falls outside our purview. Furthermore, the privacy and security could also be compromised. With items traveling into and out of multiple facilities across the town, maintaining customer confidentiality and complying with regulations gets extremely challenging. A secure wireless system that captures delivery and customer information and which further relays it back to a secure center at the home office would ensure privacy and eliminate the possibility of sensitive information falling into the wrong hands.