The problem Servify solves

• Lack of a Decentralized Hub: The absence of a decentralized platform for local services with verified credibility creates difficulties for individuals looking to connect with reliable service providers within their communities.
• Trust and Security Concerns: Current methods for verifying service providers often fall short in establishing trust and security, leading to reservations among users about the reliability of the services offered.
• Need for Anonymity and Verification: Anon Aadhaar will serve as a solution to balance the need for user anonymity with the requirement for identity verification, offering a secure and privacy-centric approach to establishing trust.
• Community-Based Exchanges: The proposed platform aims to facilitate secure and reliable exchanges within the community, fostering a sense of safety and accountability among users.

Servify addresses these challenges by leveraging Anon Aadhaar verification to create a transparent, and secure environment for local service exchanges.

Challenges we ran into

• Developer Experience of SDKs: Inadequate or unclear documentation did significantly hinder our developer experience as implementation was difficult in the given duration with limited support.
• Figuring out the Settlement Flow: Another challenge we encountered was optimizing the settlement flow, especially in cases where users were dissatisfied with the service provided. Balancing flexibility for both users and providers presented a nuanced trade-off.
  • Ultimately, we resolved this by implementing a support chat feature. This solution aimed to address user concerns efficiently, allowing for real-time communication and issue resolution.
  • The introduction of the support chat provided a streamlined approach to handle disputes or dissatisfaction, promoting a user-centric and responsive system for dispute resolution within the service.