Solving this business problem was very hard which earlier we underestimated most of the time an average person doesn't know the technical keywords to explain their problem syncly and accurately this turned out to be an major issue as an online text and photo based platform couldn't allow people to have interaction with the vendor 1 to 1 that mean even if they tried to explain the problem they couldn't be that articulate.
That is why as we stumbled across a revolutionary technology, AI that allowed us to solve this hard problem and make the platform accessible to all.