N-GAGE

N-GAGE

Engagement Redefined

N-GAGE

N-GAGE

Engagement Redefined

The problem N-GAGE solves

A new gen help desk support system with seemless query redressal system and a well defined hierarchy based priorities and issues. Integrated a real time chat platform to fasten the process of addressing queries.

Challenges we ran into

Brainstorming over the perfect hierarchy structure for the addressing those queries and implementing a real time chat within the stipulated time was a big hurdle for us.

Discussion