Created on 16th June 2025
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To cancel your Frontier internet service, call Frontier Customer Service at +1-877-350-2977. Be prepared to pay a $9.99 disconnection fee and, if applicable, an early termination fee ranging from $200 to $400. Additionally, ensure you return any leased equipment within 30 days to avoid equipment replacement fees, which can range from $100 to $200 per item.
To initiate the cancellation process, contact Frontier Customer Service at +1-877-350-2977. Be prepared to provide your account number, passcode, and other verification details. Note that cancellation is not available online; it must be done through a phone call.
💰 Cancellation Fees
Residential Broadband Processing Fee: A standard $9.99 fee is applied to your final bill.
Early Termination Fee (ETF): If you're under a contract, cancelling early may incur an ETF ranging from $200 to $400, depending on the remaining term.
Equipment Replacement Fees: Failure to return leased equipment within 30 days can result in charges up to $500 per device.
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📦 Returning Equipment
After cancellation, you'll receive instructions to return any leased equipment via UPS. Ensure all items are returned within 30 days to avoid additional fees.
✅ Final Steps
Review Final Bills: You may receive up to three final bills, including charges for unreturned equipment or early termination.
Monitor Your Credit: Unpaid fees can be sent to collections, potentially affecting your credit score.
For personalized assistance or to begin the cancellation process, call Frontier Customer Service at +1-877-350-2977.