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FeedBackProBot-How to Improve at lightning speeds

This bot collects customer feedback from students for the faculty at the university, about the classes, understanding levels,etc. so that the system can improve itself and become more efficient.


The problem FeedBackProBot-How to Improve at lightning speeds solves

This bot collects customer feedback from students for the faculty at the university, about the classes, understanding levels,etc. so that the system can improve itself and become more efficient. The survey bot will be used to gather feedback from students about the performance of their professors. The survey will consist of multiple-choice questions, open-ended questions, and rating questions. The survey bot will be designed to make the survey experience fun, interactive and engaging for the students. The survey bot will also include a feature for students to submit feedback anonymously if they prefer. The survey bot will also be able to store the feedback in a database and provide an overview of the feedback to the faculty and department heads.
It will be able to collect feedback from students in a variety of dynamic ways: scaling, points, ranking,classification,etc.
Typical customer feedback survey email typically asks users to navigate away from their inboxes and complete a generic, multiple-choice questionnaire.
On the other hand, bots can connect with users and ask for feedback directly on your website, Facebook Messenger, or even WhatsApp. This way, you can make your surveys part of the browsing/social experience.
Customer feedback bots transform the survey experience. In fact, it’s fitting to think of it as a conversational form. A conversation you load with your brand personality. And users appreciate this shift!
Leaving feedback through conversation makes it all the more enjoyable which increases the chances that your customers will take the time to provide you with the information you need. Caring about a pleasant experience not just before but also during a survey is an extra mile down the differentiation lane.
Bots let you take your customers down different conversation threads based on their answers. Hence, you have a chance to react to particular problems there and then.

Challenges I ran into

  1. Designing and UI (User Interface)
    •People like to interact with attractive designs as well as web development. Everything created for marketing should be of high quality.
  2. Speed and Performance
    •With so many sites to choose from, users don’t have to wait for the site to load. If it takes too long, you will be taken to another search result.
    •The load time should not exceed 3 seconds.
  3. Working Frame and Knowledge Required
    •There are some frameworks, programming languages, and equipment to be had withinside the net improvement industry, for constructing net apps. Selecting the proper form of equipment and frameworks can sound easy, however, this is an undertaking many builders fail to apprehend withinside the early ranges of improvement.
  4. Growth and Scalability
    •Scalability refers to the growth of a web application over time. This is a long-term plan that starts with a basic business model and plans to expand in the future.
    •Developing a highly scalable website helps to attract new potential customers and retain old ones.
  5. Safety and Security
    •One aspect of global security includes SSL certificates. It facilitates encrypted communication between the server and the browser. Use it to help secure sensitive data such as credit and debit card details, transaction details, usernames, and passwords.
    •Also, applying multi-factor authentication is a great idea for protecting your account. Users need to take a few steps to verify their identity and access their accounts.
    For making such a bot, the needs of users and their convenience must be kept in mind. Making the bot easy to use for customers (students,professors,academicians,etc.) is of paramount importance. The bot should be user-friendly, easily accessible,simple, and informative. User’s feedback must also be regularly taken and kept in mind while making improvements in the surveybot.

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