Never Split the Difference: Negotiating As If Your Life Depended On It

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This international bestseller, with more than 3 million copies sold, offers a field-tested approach to high-stakes negotiationswhether in the boardroom, in your community, or at home.Life is a series of negotiations, and negotiation is at the heart of collaborationwhether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools to be effective in any situation negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, empathy, active listening, and intuition to the next level,Never Split the Differencegives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances.After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBIs lead international kidnapping negotiator.Never Splitthe Differencedistills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life.Step-by-step, Voss show you how toEstablish RapportCreate Trust with Tactical EmpathyGain the Permission to PersuadeShape What Is FairCalibrate QuestionsTransform Conflict into CollaborationSpot LiarsCreate Breakthroughs by Revealing the Unknown UnknownsNever Split the Differenceis your definitive source for defusing potential crises, winning people over, and achieving your goals at work and at home.
ISBN-13: 9780062407801

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