The problem EK solves

We are in a world where everything has become online from services to products. Human interaction has decreased a lot over the past few years. In fact, it has all the more with the current pandemic. There are a lot of people who are in isolation, are lonely and just need someone to talk to who can help them out of a rut. Hence our platform consists of volunteers who are trained enough to deal with the situation of people with slight mental incapacities, or with people who are dealing with the burden of their existence.
Our platform also works as an emergency platform for people who are going through an anxiety/ panic attack. They can navigate through our medically researched UI interface and connect with a volunteer with just a click of a button.
The platform has volunteers who are from various universities and are young and open to understand and deal with tough situations, they are trained with a curriculum that allows them to be more open and help more efficiently.
We are trying to implement, a similar model as to NHS, UK for the Indians since we cannot depend always on foreign services as our social dynamics and problems are very different compared to other societies.

Our company will also provide professional medical help to those individuals that are identified by our volunteers to exhibit tendencies around the boundaries of self-harm. The volunteer has a special button that allows him to report in case of emergencies.
India's youth has the highest suicides rates, and that shows how dormant our society is with regards to this situation. One conversation with the right person can make us change our perspective and allow one to live healthier, and that's what we do.
We want every student who is losing his breath at an assignment, every adult burdened under the pressure of society, or every worker who just wanted to share his experience to have an outlet where he can be given a reinforcement to be back the next day with more will power and confidence.

Challenges we ran into

There were a few challenges that we faced while creating this app:
One of the major ones was to exchange the socket ID's of both the user and the volunteer to establish a connection, this was a tricky problem since reading documentation extensively was the only option.
Another challenge that we faced was figuring out how to manipulate the database without any external input. We want a system that can entirely automate the calling between a client and volunteer, hence this was an integral feature.
We had some CORS errors and had to use a proxy in order to connect the backend with the frontend, however our teams comprised of avid learners. Through a lot of reading, countless hours spent ideating, streaming tutorials we got our app working as we wanted it to. Hopin' you would like it as much as we enjoyed making it.