The problem DVAL.io solves

Businesses today operate in an environment that is both more complex and competitive. The need to improve organizational processes, lower operating costs, strengthen the value chain, and consolidate business ties with partners presents them with ongoing challenges.
Multiple parties are involved in the process, making it fragmented, and leading to a lack of coordination between different parties. The current supply chain is vulnerable to fraud and counterfeiting products intervene at any level of the value chain which destroys the customer's experience and perspective of the company. Further, Seamless warranty management is not just essential for the manufacturer to prevent fraud and minimize costs, but also critical for delivering an impressive customer experience. From false claims and fake products to misunderstandings about coverages, there are myriad challenges faced by companies. Revenue leakage due to warranty fraud and high warranty cost owing to data inconsistencies. And further customer experience gets hampered longer turnaround time and poor transparency.
A study by IBM: In the electronic market, one-third of warranty costs go towards the repair/replacement of defective goods, with two-thirds being spent on process and admin.

Challenges we ran into

We are providing a seamless end-to-end solution from the manufacturer to the end customer and further after-sell services such as warranty claims. It makes multiparty transactions frictionless and cost-efficient which can be especially beneficial for the manufacturing economy consisting of multiple parties interacting with each other at every step. By bridging the information gap between manufacturers, warranty providers, other participants in the supply chain and customers streamline the warranty lifecycle.
Immutability is at the core of distributed ledger technology, using our solution companies can tightly secure the value chain custody which ensures that no counterfeits make their way into the value chain making a robust end-to-end value chain and enhancing customer experience and experience of intermediate parties.