The problem Decentralized Complaint Portal solves

The complaint portal DApp utilizing blockchain technology offers a transparent and efficient solution for complaint handling. It addresses the problems of trust, accountability, and fraud by recording complaints on an immutable blockchain, ensuring transparency in the resolution process. With a unique complaint ID assigned to each submission, users can easily track their complaints, streamlining communication and reducing manual follow-ups. The DApp's automated workflow for verification, approval, and resolution accelerates the process, leading to quicker responses. Decentralization removes the need for a central authority, fostering trust among users, while ensuring security and privacy through cryptographic measures. Accessible globally, the DApp promotes fairness, providing a reliable platform that benefits both complainants and police, fostering trust and accountability between the public and law enforcement agencies.