Created on 17th June 2025
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As one of the fastest-growing cryptocurrency platforms globally, Crypto.com has firmly established its presence in Asia, especially in financial powerhouses like Hong Kong. Known for its strategic importance in the fintech world, Hong Kong plays a pivotal role in Crypto.com’s expansion, compliance, and technological development. This article explores everything you need to know about the Crypto.com Hong Kong office, from its location and operations to how you can contact support for assistance.
Overview of Crypto.com in Hong Kong
Crypto.com, originally founded in 2016 as Monaco Technologies, has its global headquarters located in Hong Kong. This central office oversees international operations, compliance, innovation, and strategic partnerships. Hong Kong was chosen as the primary base due to its strong financial infrastructure, supportive regulatory environment, and proximity to the booming Asian crypto market.
As a major crypto company serving over 80 million users worldwide, Crypto.com’s Hong Kong office plays a critical role in spearheading growth, launching new services, and maintaining regulatory alignment in Asia and beyond.
If you're looking for help, support, or general queries regarding Crypto.com services in Hong Kong, you can call +1-917-795-8145—a direct support line available for both domestic and international inquiries.
Crypto.com Hong Kong Office Address
While the exact internal layout is not disclosed to the public for security purposes, Crypto.com’s official corporate headquarters in Hong Kong is located at:
Crypto.com (Hong Kong HQ)
20/F, One International Finance Centre (IFC), 1 Harbour View Street, Central, Hong Kong
This iconic skyscraper is home to multiple financial giants, and Crypto.com’s location here reflects its strong position in the global fintech scene. The office is known for housing top executives, research teams, compliance officers, and developers working on the Crypto.com App, Exchange, Wallet, and NFT platform.
For any business communication or customer-related queries, users are encouraged to reach out through the help line at +1-917-795-8145.
What Does the Crypto.com Hong Kong Office Handle?
The Crypto.com Hong Kong office is the nerve center of the company’s global operations. Here are the major roles performed by the headquarters:
Global Strategy & Leadership
This office is home to Crypto.com’s top leadership, including CEO Kris Marszalek, and handles overall company vision, funding rounds, and market expansions.
Regulatory Compliance & Legal Affairs
Crypto.com Hong Kong ensures compliance with Asia-Pacific laws and works with regulators to maintain secure and legally sound operations across countries.
Innovation & Technology Development
Product updates for the Crypto.com App, Crypto.com Exchange, and DeFi Wallet are driven from Hong Kong. The team focuses on security, user interface, and feature enhancements.
Crypto.com Visa Card Operations
Although the Visa card is region-specific, some of the global logistics, partner onboarding, and benefit updates originate from Hong Kong.
Need help with card activation or app errors? Don’t hesitate to call +1-917-795-8145 for customer assistance.
Crypto.com in Hong Kong: Legal Standing and Regulatory Approach
Hong Kong has embraced cryptocurrency and blockchain innovation while promoting clear regulations. Crypto.com aligns closely with the Hong Kong Monetary Authority (HKMA) and Securities and Futures Commission (SFC) to ensure all services are delivered within a safe and secure framework.
The company recently received in-principle approval to operate as a Virtual Asset Trading Platform (VATP) under the new licensing regime, making Crypto.com one of the few platforms eligible for full legal operation in Hong Kong.
Whether you're a trader or a business client, Crypto.com’s local presence enhances confidence in their service offerings. For legal or compliance inquiries, you can connect via +1-917-795-8145 for more direct communication.
How to Contact the Crypto.com Hong Kong Office
Though the headquarters manages strategic operations, public queries are handled primarily through support channels. Here's how you can get in touch:
Official Support Number
For help with logins, verifications, or technical problems, call the Crypto.com support team directly at +1-917-795-8145. This number provides assistance in both English and international service hours, including Hong Kong queries.
In-App Support
Through the Crypto.com App, you can access 24/7 live chat and ticket creation to resolve wallet issues, missing transactions, or account holds.
Crypto.com Help Center
Visit https://help.crypto.com to read FAQs and troubleshooting articles specific to the Hong Kong region.
Business & Media Inquiries
Business or media professionals looking to collaborate can use the business contact form available on the Crypto.com website or call +1-917-795-8145 to be redirected to the appropriate team.
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Crypto.com Hong Kong Office – Location, Services, and Customer Support Guide
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