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CRM - Customer Relationship Management

Customer Relationship Management (CRM) is a strategic approach that businesses use to manage interactions and relationships with both current and potential customers. It involves utilizing technology.

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Created on 16th February 2024

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C

CRM - Customer Relationship Management

Customer Relationship Management (CRM) is a strategic approach that businesses use to manage interactions and relationships with both current and potential customers. It involves utilizing technology.

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The problem CRM - Customer Relationship Management solves

CRM solves the problems of fragmented customer data, inefficient communication, poor customer service, ineffective marketing, and lack of sales visibility by centralizing data, streamlining communication, improving customer support, enabling targeted marketing, and providing insights for better sales management.

Technologies used

Firebase

Flutter

Figma

Discussion

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