The problem ChitChat - Entreprise Solution solves

Enterprises often struggle to find a secure, self-hosted chat solution they fully control. Instead, they rely on third-party services, risking data security and limiting customization.

Key Issues and Impact:

1. Security Risks: Data breaches cost companies an average of $4.45 million (IBM, 2023). Using third-party tools can expose sensitive data to unauthorized access.

2. Productivity Loss: Employees spend 28% of their week on communication (McKinsey). Switching between poorly integrated tools can reduce productivity by up to 40% (UC Irvine).

3. Downtime Costs: Relying on external providers increases the risk of server downtime, costing companies about $5,600 per minute (Gartner).

4. Limited Customization: Without control over the software, companies spend up to 20% more on workarounds (HBR).

These challenges highlight the need for a secure, customizable, self-hosted chat solution to protect data, reduce costs, and boost productivity.

Sources:

• IBM. Cost of a Data Breach Report 2023.
• McKinsey & Company. The Social Economy: Unlocking Value and Productivity Through Social Technologies.
• University of California, Irvine. The Cost of Interrupted Work.
• Gartner. Understanding the Financial Impact of Downtime on Your Business.
• Harvard Business Review. How Customization Can Drive Productivity.

Challenges we ran into

We faced several challenges along the way. While we learned to work with Vultr and Porkbun APIs through their documentation, setting up Vultr machines with Terraform and Ansible was particularly challenging due to recurring bugs, which made the process frustrating. Additionally, handling node child processes proved to be tough, adding further complexity to our tasks.