The problem Cf-DuBuddy-KG-ChatSupport solves

Current customer support systems often fail to provide the right context. Our AI solution ensures better, more accurate answers, improving user satisfaction and support efficiency.

Challenges we ran into

Access to YouTube Data: YouTube's API rate limits and restrictions can affect how frequently comments are retrieved and processed for queries.
Context Understanding: Comments vary widely in tone and relevance, making it hard for the AI to accurately interpret and extract genuine queries.
Maintaining Accuracy in Answers: The chatbot needs to generate relevant and factual responses across a wide range of topics, ensuring high accuracy.
Scalability: Managing large volumes of comments and delivering real-time responses requires robust server infrastructure and processing power.