CareQueue
Smart Clinic Queue & Appointment System
The problem CareQueue solves
Display of Current Queue Length, Wait Times and Capacity
Interactive Clinic Profiles=> Clinics services, schedule of docs, patients reviews and contact info
Recommendations by AI: Suggestion made with help of AI based on the symptoms, location and past history
Accessibility Features: Wheelchair accessibility, parking, public transportation connection
Admin Panel for Clinic Management:
Queue Control Center = 1 Click Patient Check-in/out, Priority Tagging and Capacity Ajustment
Mobile App for Patients: Includes message blasting, single-shot responses in chat, and automated push notifications
Daily patterns, peak hour insights and patient satisfaction metrics on analytics dashboard
Utility Benefits: Different user roles with rights to interact and control of their usage for receptionists and doctors
Appointment System:
Flexible Booking System: Walk-in queue, booking a slot for later time period, and hybrid bookings.
Clever Confirmation Logic: Auto allocates time of clinic based on slot.
Challenges we ran into
- Arriving at clinics only to find long queues or closed facilities.
- Multiple phone calls with unclear guidance from clinic staff.
- Constant phone calls asking about wait times and availability.
- No efficient way to update patients about delays.
- New comers dont know which clinic to trust
Technologies used