Brother Printer Not Scanning (9 Ways to Solve)
Brother Printer Not Scanning (9 Ways to Solve)
Created on 17th June 2025
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Brother Printer Not Scanning (9 Ways to Solve)
Brother Printer Not Scanning (9 Ways to Solve)
The problem Brother Printer Not Scanning (9 Ways to Solve) solves
Brother printers are widely used for their reliable print, scan, copy, and fax functions. However, like any multi-functional device, users sometimes encounter issues — and one of the most common problems is when the Brother printer not scanning +1(888)-966-6097. Whether you're trying to scan to your computer, email, or a network folder, the scanning function may occasionally stop working due to various reasons. Let’s explore why this happens and how you can fix it.
Why Is My Brother Printer Not Scanning +1(888)-966-6097?
There are several possible reasons why your Brother printer won’t scan +1(888)-966-6097:
Loose or disconnected cables for wired connections
Wi-Fi or network connection issues for wireless models
Outdated or corrupted printer/scanner drivers
The scanner not being properly recognized by the computer
Firewall or antivirus blocking scanner communication
Incorrect scanner settings or scan destination
Pending software updates or Windows/Mac OS compatibility issues
Errors or faults in the printer hardware
Identifying the cause helps in choosing the right troubleshooting steps.
How to Fix Brother Printer Not Scanning +1(888)-966-6097
If your Brother printer won’t scan, try these solutions:
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Check the Connections
For USB-connected printers, ensure the cable is securely plugged in at both ends. If you’re using a wireless printer, confirm it’s connected to the same Wi-Fi network as your computer. -
Restart the Printer and Computer
A simple restart often resolves minor glitches. Turn off both the printer and computer, wait for 30 seconds, then turn them back on. -
Update or Reinstall Drivers
Outdated or missing scanner drivers can cause scanning problems. Visit the official Brother support website, download the latest drivers and utilities for your printer model, and install them. -
Check Scanner Recognition
Go to Control Panel > Devices and Printers (on Windows) and ensure your Brother printer appears under scanners. If it doesn’t, reinstall the scanner driver. -
Disable Firewall/Antivirus Temporarily
Sometimes, security software blocks scanner communication. Temporarily disable your firewall or antivirus and try scanning again. Remember to turn it back on after testing. -
Use Brother iPrint&Scan Software
Download the Brother iPrint&Scan app for Windows, Mac, Android, or iOS. This official utility often fixes scan issues by handling communication directly between the printer and computer. -
Check Printer LCD for Errors
Look at your printer’s LCD display for any error messages or network issues. Address any problems before scanning. -
Update Your Operating System
Ensure your Windows or macOS is up to date, as system updates sometimes fix compatibility issues with printers and scanners.
Conclusion
A Brother printer not scanning +1(888)-966-6097 issue can be inconvenient, especially when you need to digitize important documents. Thankfully, it’s usually fixable with simple steps like checking connections, updating drivers, and using Brother’s official software. If the problem persists, contacting the Brother Printer Customer Service Number is the fastest way to get professional assistance.
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