A citizen-driven platform that uses AI and geolocation to report social issues and connect them with the right and relevant NGO’s for timely, contextual action.

PROBLEM STATEMENT:

In a society where social issues often go unnoticed or unaddressed due to communication gaps, our platform bridges the divide between concerned citizens and active NGOs.

WORKING:

1. Citizen Reporting (Discord Server):

• Users join the server and complete verification via a bot using a  

  /verify

   command to receive the Verified role. Once verified, they can report issues using a 

  /report

   slash command, entering key details and uploading media. The bot then creates a private thread between the user and an AI Agent, where further discussion can take place. Each report is formatted into a rich embed containing the issue type, description, and geolocation, ensuring structured and actionable reporting.

2. NGO Matching & Notification System:

• The AI agent uses the submitted geolocation to identify all NGOs active in the relevant region, then filters them further based on the issue’s context. Once matched, the system sends a structured message — including the write-up, media, and location — to the selected NGOs. This message is auto-generated by the agent to ensure clarity and relevance for prompt action.

3. NGO Interface (Web Portal):

• NGOs access a dedicated web portal where they can view incoming reports matched to them based on location and issue type. Each report is presented with AI-framed descriptions, media attachments, and geolocation data. Through the dashboard, NGOs can respond, update the status of an issue, assign tasks internally, and track their action history — enabling organised, transparent, and efficient handling of citizen-reported cases.