आरोग्यसेतु
Transforming healthcare access through WhatsApp - because health guidance should be just a message away.
Created on 23rd February 2025
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आरोग्यसेतु
Transforming healthcare access through WhatsApp - because health guidance should be just a message away.
The problem आरोग्यसेतु solves
🔹 Elderly individuals who find typing challenging
🔹 Differently-abled users requiring voice-based assistance
🔹 Patients in rural areas seeking quick medical guidance
🔹 Low-literacy populations who benefit from audio instructions
🔹 Anyone needing instant healthcare communication"
Challenges we ran into
WhatsApp Cloud API Integration
Issue: Webhook verification and message handling challenges
Solution: Implemented proper verification token handling and structured response format
Audio Processing Pipeline
Issue: Voice messages from WhatsApp needed conversion before processing with Whisper
Solution: Created a pipeline using FFmpeg and Pydub
Audio Noise Reduction
Issue: Background noise affecting transcription accuracy
Solution: Implemented noise reduction using librosa preprocessing
LLM Integration
Issue: Context management and response formatting for natural conversation
Solution: Implemented prompt engineering with structured templates