Shreyas Chitransh

Screen Recording of our demo: https://youtu.be/G_SZ2FAS9hk https://youtu.be/MrWQu1qIguk https://youtu.be/Y32mE9mIMlc https://youtu.be/lE7OqlPMeJ4 https://youtu.be/hD7_yNSNeew Merchant Mate not only unifies sales and performance metrics from every delivery channel in real-time, but also transforms raw data into actionable insights pin-pointing peak hours, emerging menu favourites and hidden pain-points without a single manual spreadsheet. It continuously reads multilingual customer feedback, auto-classifies sentiment, and can launch the right remedy on its own: from drafting and sending escalation e-mails to support teams, to opening tickets and chasing follow-ups until the issue is closed. Day-to-day ops are equally friction-less one command updates menus, prices or branch details and the change ripples instantly across Swiggy, Zomato, Magicpin and any POS in the stack, wiping out the costly inconsistencies that lose orders. On the growth side, Merchant Mate is “crypto-ready”: through Coinbase Onchain AI it can spin up an ERC-20 loyalty token in seconds, fund airdrops to a curated customer list, or disburse on-chain rewards for rating milestones all without the merchant touching a wallet or writing Solidity. Promotions become programmable primitives: “roll out an extra 10 % weekend discount” or “reward my top-10 diners” triggers contract deployment, token minting and mass distribution in the background, while the Telegram concierge collects opt-ins and keeps the owner in the loop. By automating analytics, escalation workflows, omnichannel updates and even on-chain loyalty campaigns, Merchant Mate frees teams to focus on crafting memorable dining experiences and strategic expansion instead of routine coordination.