DevRev Forge Hackathon: Simplify VoC (Voice of Customer) data using LLMs

In today's rapidly evolving technological landscape, the age of AI and LLM technologies has sparked a revolution in businesses across the globe. At the forefront of this groundbreaking innovation stands DevRev. Founded by industry veterans Dheeraj Pandey and Manoj Agarwal, DevRev has raised over $85 million in seed money making it the largest seed in the history of Silicon Valley.

With a bold mission to connect makers (Dev) to customers (Rev), DevRev is spearheading a paradigm shift in customer engagement. By leveraging cutting-edge technologies and fostering collaboration between developers and customers, DevRev is reshaping the way businesses interact with their audience.

What does DevRev do?

At DevRev's core lies a revolutionary knowledge graph that seamlessly connects data across all departments, including support, sales, engineering, product, and customer success. Building upon this foundation, DevRev introduces OneCRM, a cutting-edge CRM solution powered by LLMs and Analytics. OneCRM breaks down silos between teams, fostering real-time collaboration and empowering every team member to prioritize customer satisfaction.

Buckle up for the Challenge: Harnessing the Voice of the Customer

In today's fast-paced digital world, customer feedback is everywhere – from social media platforms like LinkedIn and Twitter to app reviews on the Play Store and App Store, not to mention email, Instagram, Facebook, and forums like Reddit. But here's the challenge: all this valuable Voice of Customer (VoC) data is scattered across these channels, making it difficult for businesses to get a clear picture of what their customers really want. The diverse sources and unstructured nature of this data pose challenges in processing, denoising, and extracting actionable insights effectively.

We're calling on builders like you to develop an AI-powered solution that can effortlessly gather VoC data from all these diverse channels. Imagine having the power to tap into the collective voice of your customers, understanding their needs, pain points, and preferences like never before. And that's not all – your solution will leverage the cutting-edge capabilities of the DevRev platform, utilizing its powerful APIs for seamless data ingestion and an omnichannel inbox to deliver actionable insights straight to your team's fingertips.

What’s in store?

This hackathon isn't just about coding; it's about shaping the future of customer experience through AI-powered solutions. Here's why developers should participate:

• Mumbai calling: Get your project in the spotlight. The top 5 teams get flown to the DevRev Effortless Conference in Mumbai. Rub shoulders with industry titans like Vinod Khosla (Founder, Khosla Ventures), Dheeraj Pandey (CEO, DevRev), Rashid Khan (Co-Founder, Yellow.ai), and many more luminaries.

• Massive prize pool awaits: We're talking about 4,50,000 INR in prizes up for grabs! Yep, you heard that right. First place snags a cool ₹1.5 lakh, and there are special prizes lurking for the most innovative ideas.
• Job and internship Opportunities: Hackathons aren't just about coding; they're about leveling up personally and professionally. Sharpen your skills, expand your circle, and strut your stuff in front of potential employers. It's your time to shine!
• Expert guidance on board: No LLM experience? No problem! DevRev provides resources and workshops to get you started, even if you're a rookie AI pilot. ‍Industry mentors and DevRev's AI wizards are your copilots throughout the hackathon, ready to help you navigate and build something spectacular.

What, when, where?

Join us online from February 16th to 25th, 2024, for the DevRev Forge hackathon powered by Devfolio Hackathon.

Whether you're a seasoned developer or a newcomer eager to make your mark, we welcome all passionate about leveraging technology to drive positive change.

Apply now: https://devrev-forge.devfolio.co/

Remember, the universe of customer data is vast, and the possibilities are endless. Don't miss out on this chance to push the boundaries of AI and forge your legend. See you at the hackathon!

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Until then, Never Stop Building 🛠️